FAQ

What are the operating hours for your Support Team?
Depending on your Subscription with us, there are different levels of Support which are offered. Premium Subscription Clients: 24/7 Online Support. ...
Thu, 27 Jul, 2017 at 7:19 PM
How does your Support System work?
Each of the different Subscription levels uses its own Support & Ticket Queue System. This means that each level of subscribers will be seen to in their...
Thu, 27 Jul, 2017 at 7:18 PM
Ho long does it take before my Ticket is seen to?
Since we use a Ticketing Queue System, it depends on the amount of Tickets that we have in the queue. Your Ticket can be seen to immediately or can take up ...
Thu, 27 Jul, 2017 at 7:22 PM